This privacy policy explains how Prixamatic Ltd t/a RubberGuys (“RubberGuys”, “we”, “us”) collects and uses your personal information when you use this website or contact us. We are the data controller for this information.
Who we are
Prixamatic Ltd t/a RubberGuys, registered in England & Wales, company no. 11995439. Registered office and trading address: 45 Carlisle Street, Leicester, LE3 6AH. Email: info@rubberguys.co.uk. Phone: 0116 403 0705.
What information we collect
- Quote requests: your name, phone number, email address, vehicle registration, the service you need, tyre size, preferred date and any message you send.
- Calls, emails and WhatsApp messages: the details you choose to share with us, such as your contact details, vehicle information and photos.
- Technical information: basic information your browser sends when you visit the site (such as IP address and browser type), used to keep the website secure and working properly.
How we use your information
We use your information to respond to your enquiry, prepare quotes, arrange and carry out work on your vehicle, and keep records of the work we do. Our lawful bases are taking steps at your request before entering into a contract, performing our contract with you, and our legitimate interest in running and protecting our business.
We do not sell your information, and we do not use it for marketing unless you have asked us to.
Who we share it with
We only share your information with trusted providers who help us run the business, such as our website hosting and email providers, and only as far as necessary. We may also share information where the law requires it.
Third-party services
Our contact section includes an embedded Google Map, which may set cookies and collect data under Google's own privacy policy. If you contact us on WhatsApp, your messages are handled under WhatsApp's privacy policy.
How long we keep it
We keep quote requests for up to 12 months if they don't lead to any work. Records of work carried out and invoices are kept for up to 6 years for accounting and legal purposes.
Your rights
Under UK data protection law you can ask to access, correct or delete your personal information, object to or restrict how we use it, and ask for a copy in a portable format. To make a request, email info@rubberguys.co.uk.
If you're unhappy with how we handle your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. This version was last updated in October 2026.